Books of the Collection:
'Quality management in healthcare services'

Healthcare fundamentals

A book that helps define the concept of “quality” in the area of healthcare services. It reveals the key elements of quality and how it can be objectified and measured.

Process management in healthcare

A book that presents the most operational aspects relating to indicator monitoring and continuous improvement to reduce the variability of results of processes in the field of healthcare.

‘Lean Healthcare’

A book on the use of Lean Management in healthcare processes through the analysis of the different tools, stages and important aspects to be considered when implementing a project or starting a Lean path in a health organisation.

Tools for healthcare quality management

A book that compiles the main tools for quality management, consisting of a set of graphic techniques aimed at streamlining the quality problem diagnosis and solving process for people with little training in statistics.
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'Quality management in healthcare services'