2019-12-11 - 2019-12-12 All day
The new 2020 EFQM Model
responds to the needs and concerns of organisations wishing to take a big leap forward in their transformation processes, and is a framework of reference
for working today thinking of the future
, which includes management excellence.
This will involve a necessary transformation of the Recognition process and, more specifically, of assessors, who must be transformed to become Expert Management Advisors
, and acquire the experience and knowledge required to help organisations in their transformation processes.
Objectives of the course:
- To learn about the new 2020 EFQM Model and compare it to 2013 version to understand the main differences between both models, paying special attention to their structures, objectives and purposes.
- To understand that the EFQM Model is no longer just a model for excellence and has also become a model for transformation, for which it is also possible to be assessed despite not having been specifically designed for this purpose.
- To understand and accept the new role expected of the assessor, who is no longer just an assessor but also a guide, a coach, and an expert management advisor. He/she must have the necessary experience and knowledge to help organisations in their transformation processes in order to pose suitable questions and thus help organisations develop all their potential and meet their strategic goals.
11 and 12 December 2019
COEIC – Sala 3.1 Via Laietana, 39, Barcelona
Teacher: Pau Negre
, Partner and Director of COMTEC Quality
Enrolment: Club Excelencia en Gestión