The Claror Foundation contacted Comtec in 2017 to implement an excellence recognition project based on the EFQM Model. Different opportunities for improvement were identified and covered during the project, including the certification of a quality management system based on the ISO 9001 standard and the publishing of a service charter. Comtec’s support is once again required to implement both projects.
The Claror Foundation sought to implement and certify a quality management system based on the ISO 9001 standard in all the centres it manages.
The Claror Foundation was awarded the ISO 9001 certificate for its quality management system in April 2018, 4 months after its implementation and with no non-compliance detected thanks to the leadership of the organisation’s management and the work of its professionals alongside Comtec throughout the project.